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What Matters When Choosing A WhatsApp Business Platform
Omnichannel Capability
Unified WhatsApp, calls, and integrations, so teams don’t need to switch between tools.
Transparent Pricing
Clear plans without hidden markups or surprise costs to help you scale confidently.
Expert Human Support
Quick setup, guided verification, and 24/7 support for your operational queries.
Ease of Scaling
AI-driven workflows designed to grow as your conversations and agents scale.
MyOperator vs Exotel
The Real Comparison
Buyer Criteria
MyOperator
Exotel
WhatsApp Business API
Unified Platform
WhatsApp + Calls + AI
Voice + WhatsApp
AI Chatbots + Voicebots
Call IVR + Routing
WhatsApp + Calls Workflows
Onboarding + Support
Dedicated guidance
Documentation-led
Reliability
Optimized for high-uptime
Load-related complaints
24×7 Support
Pricing
INR transparent
Usage-based, not transparent
Why Businesses Choose MyOperator as a Exotel Alternative
One Platform for WhatsApp + Calls
Consolidates communication and workflows in one platform instead of stitching together WhatsApp tools, calling systems, and CRMs.
AI Agents for Sales and Support
Goes beyond basic chatbot builders with AI agents that triage queries, route leads, and follow up on both WhatsApp + Calls.
Always-On Human Support
Fast, human-led assistance for onboarding, setup and operations, instead of long ticket queues or documentation-only guidance.
What Businesses Say
About MyOperator
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“The platform's ability to handle high call volumes and WhatsApp services have been great, making our engagement with students smoother and more productive.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator’s WhatsApp Business API has been a game-changer. The panel is super interactive and simple. Direct access to the support and marketing team has been invaluable.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“The IVR support and SMS portal have greatly streamlined our communication processes, allowing us to easily manage student inquiries and provide timely support.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“With MyOperator's IVR + WhatsApp Business Solution, we have greatly improved our client relationships and business operations.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“Best advantage of MyOperator is how it connects all the stakeholders. Managing the team feels like a comfort zone now with better connectivity.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
“MyOperator handles our complete support team. I would recommend it to every business owner who directly deals with their customers.”
12,000+ Businesses Activated, 2.5 Billion Conversations Enabled
4.6 Google Rating
What Is MyOperator
MyOperator is a Business AI Operator that brings together AI agents and human experts for unified communication on WhatsApp and Calls.
The Channels
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WhatsApp Suite
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Official WhatsApp Business API with automation, campaigns, and shared inboxes.
Call Suite
Cloud calling infrastructure built for high-volume inbound and outbound operations.
The Workforces
AI Agents
AI voicebots and chatbots that handle first response, qualification, and routing.
Human Experts
Sales and support teams step in with complete conversation context.
Find The Perfect Ride For Your Business Needs
Compact
₹2,500/month
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For small teams that need WhatsApp Business API & missed calls.
Sedan
₹5,000/month
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For growing businesses that need more users & unlimited IVR+ calling.
SUV
MOST POPULAR
₹15,000/month
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For teams that also need performance analytics and integrations.
Enterprise
₹55,000/month
Starts at
For large organisations that need customization and dedicated support.
Exotel Alternative FAQs
Is MyOperator a better Exotel alternative?
For teams that want simple, transparent pricing and a unified WhatsApp + Calls product tailored to Indian SMBs, MyOperator often delivers a better fit. For heavy developer/API use cases and deep CPaaS integrations, Exotel is a mature choice.
Can MyOperator replace Exotel for voice and WhatsApp?
Yes. MyOperator offers the same core capabilities for voice, IVR, and WhatsApp, plus built-in routing and AI workflows. Migration services are available.
How easy is migration from Exotel to MyOperator?
Number porting, templates, and agents can be migrated with assisted onboarding. We support verification and template transfer to reduce downtime. (Migration assistance copy pulled from MyOperator process.)
Is MyOperator cheaper than Exotel?
Pricing depends on scale and feature set. MyOperator focuses on transparent INR plans that include WhatsApp + calling. Exotel often has custom quotes and usage-based pricing for larger enterprises. Users should compare a like-for-like quote.
Does MyOperator provide onboarding and support?
Yes. Assisted onboarding and expert support to migrate numbers and set up workflows. Exotel also offers onboarding and strong developer docs.
What about stability and performance at scale?
MyOperator is optimized for high-volume campaigns with enterprise uptime guarantees. Exotel also targets enterprise reliability but some third-party reviews report intermittent issues under extreme load.
Are there compliance or policy risks on WhatsApp?
Both platforms operate via WhatsApp Business API and must comply with Meta’s rules. MyOperator’s automations are policy-safe. Exotel’s WhatsApp offerings include campaign and notification flows.
Which platform is better for developers and deep integration?
Exotel positions itself as CPaaS developer-friendly with APIs for voice, SMS, WhatsApp and more. For teams building custom integrations, Exotel is strong. MyOperator balances integrations with no-code workflows for rapid deployment.
Company
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